Patti - Office Manager/Eyewear Specialist
Patti has been with our office since 2004. However, she has been in the optometric field for 48 years. Patti can be seen throughout the office providing services to our patients. She is experienced in helping you select the most appropriate frames and lenses to meet your particular style.
Patti is also responsible for conducting some tests Dr. Hoek may feel are necessary, such as visual field testing. She also performs one-on-one contact lens training in the insertion, removal and education for contact lens wearers. |
Jennifer - Frame Stylist and Optician
Jennifer joined our office in 2014. She has over 20 years of experience in the optical world. She specializes in selecting frames and choosing specialty lens materials such as transitions, progressive or ultra-thin lenses for your lifestyle.
Jenn is trained in the measuring, adapting and adjustment of eyeglasses to the face as well as preforms eyeglass repairs. She will be able to help guide with recommendations and selections that will best fulfill the diagnosis from Dr. Hoek. |
Heather - Medical Records Technician
Heather has been in the optometric field for 25 years. She is trained in the collection of medical histories and performing tests under the direction of Dr. Hoek. She has knowledge of sophisticated equipment, such as visual fields, to gather information about the patient's condition. Heather is trained in the area of contact lenses and training in the insertion, removal and education of new contact lens wearers.
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Robin - Receptionist/Insurance Billing
Robin has been greeting patients at the front desk and over the phone since 2013. She fields phone calls from patients and helps answer their questions by listening, educating and problem solving in a professional manner. She will accommodate busy schedules as she finds appointment times to fit your needs. Insurance can be difficult, but her knowledge of the different insurance plans will help in understanding your coverage and benefits.
Robin will make sure you are comfortable and feel welcomed from the time you first step in the office. |